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Discussion Starter · #1 ·
I did my 2nd Performance Optimization Service today at Browns Fairfax Nissan in Northern Virginia. When I dropped off the car it had 9789 miles (as per their own documentation) and when I picked it up from Scott Fair back at Browns, it had 9799 miles on it. They said they had to take it out for a drive to be sure "everything feels right." They certainly never told me beforehand that this would be the case and I want to know why they would need to go the whole ten miles?? I don't mean to sound prima donna, I'm just curious if the is normal. For my appointment at 10am I told them I could work via my laptop since they have plenty of space and WiFi. I told them feel free to take all day. They insisted I leave, and then put 10 miles on my car after an oil change and an alignment (it didn't even turn out to need the alignment per their documentation.) It didn't even need the alignment, but then needed to drive it 10 miles to be sure it feels right?? Again, just curious if this is normal.

I will be reporting this to Nissan Corporate and asking them about it as well.
 

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No. Not normal. I've had all that done, and it did not require the car to be driven 10 miles. They were having fun with your car for their own shits and giggles.
 

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I always reset my trip odometer when I go in for service. Both times I have been in, my car was driven approximately 1 mile or so.
 

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Discussion Starter · #12 ·
Believe it or not I feel a certain amount of resolution to this issue already! This is why: When I got home I was so concerned about who did what and why they did it, that I felt a bit ripped-off, used, etc. BUT... I had COMPLETELY forgotten that I am a member of Progressive Insurance 'Snapshot Program'!! -- and there is a full record of what was done at what time. So after looking at EXACTLY what they did and when (as it shows on my sales receipt, I paid for the oil change and got my keys back from them at 4:21pm) so it was clearly an 8.45 mile journey taken by someone from exactly 3:36pm until 3:56pm.. and then I got the car at 4:21pm. Anyway you can even see it for yourself here -- ALL of the below driving time, miles-per-hour, and increases/decreases in speed were done by someone at Browns Fairfax:
http://www.nexusdream.com/java/Clipboard01.jpg

...and guess what, I THINK I'M COOL WITH IT. Why? Well now that I've seen EXACTLY what they did, it does seem a bit far to go, AND THEY DID TAKE IT UP TO 100 MPH, but, truthfully, I AM COOL WITH IT! The reason why I am cool with it is because when I compare it to some of the fun that I've had in it (via the same info on my insurance website via the device they had me attach to my car) they simply didn't do too much. I believe they acted in pretty good faith. They did go a bit far and a bit fast for my taste. They claim that the testing they did is normal. FOR ALL I KNOW IT IS NORMAL. And it isn't like they took it up to 150 MPH or did any major zero to 60 MPH (you can see a pretty good 40 MPH to 100 MPH hit, but still not bad in my opinion, NOT a ton of crazy wear on the car.) SO I FEEL THIS IS RESOLVED.

That Progressive Insurance Snapshot Program technology is pretty darn cool!! (I had been slated for a 21% discount, but now I'm down to an 11% discount, but WHY IN THE HELL WOULD A GTR OWNER EVEN SIGN UP FOR SUCH A THING? Well I just thought it sounded cool, and they will certainly not RAISE your rates based on what you do, so I thought 'why not' ? I've never tracked the car but obviously if I did I'd remove the snapshot device while doing so.)

And ONE LAST WORD: I just hope people read this far to see my resolution here. They have generally been pretty good to me at Browns Fairfax Nissan, and I did NOT mean to slander their reputation... well maybe I did a little at first because I felt concerned and a bit mad at the idea that maybe they were 'joy-riding' at my expense. Other than the above experience today, Scott Fair himself has also been very good to me in the past.
 

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100 mph?

Not good. Not good at all. Totally irresponsible. Either you've gone insane to think this is ok or my snark meter isn't quite working right.
 

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You're joking, right? Right?
I was about to ask the same question
.

How much is Brown Fairfax Nissan offering you to write your follow-up and act like this was not a big deal? Even forgetting about the 10 miles they played with your car (which would piss me off), you think it might be NORMAL for them to break the law and reach speeds of 110mph? To test what?

And how much wear did they put on your pads and rotors by slamming down on the brakes from 50mph to 0mph... 3 times! To test what?

None of this is part of the Performance Optimization Service procedures (which was done twice to my car as well).

My Nissan dealership has for their POLICY that any time they need to take a GT-R for a test drive, they call the owner, explain the need for the test drive and offer them the opportunity to come back to the dealership to be in the car at the time of the test drive if they want.

Your dealer sucks and needs to compensate you, if nothing else for the 10% reduction in insurance they just cost you.
 

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hmmm.. the person above me may be right. I sure as hell wouldn't be ok with the dealership driving my car for 10 miles and hitting 100+ mph.
 

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I wouldn't be happy with any sort of "snapshot program" either. It is bad enough having a black box in my car and license plate cameras everywhere...please do not put any sort of real time tracking in my car.
 
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