[rocdok]

went for a 2 year POS in july in Vancouver and when i got there, the software wasn't working on the consult machine. The annoying part was that they knew 2 days prior and didn't call me. Cost 200 bucks to get over and back on the ferry. Nissan isn't up and running on Vancouver island yet. So, i went this past Friday (yesterday) to another dealer and 3 hours later i get a call while wondering aimlessly in downtown Vancouver that the software isn't communitcating with my car. Long story short, they eventually got it going but i wasn't too happy for a moment. They were awesome in many ways though in that they gave me 2 free gtr shirts and paid for the cabin filter and installation. The other thing i wanted to mention isthat for the whole time i've had the car (nearly from new -4000km) i've had terrible tramlineing/wheel steer. I think i posted about it a while back but got little response. Anyway, a year ago i asked them at the other dealership and they said there was nothing out of alignment. the new guys said they adjusted the toe and it's like an f'n new car- i'm annoyed that i've lived for 10000 km with tramlining for nothing. so here's a question for dabate and maybe i'll be sorry to even bring it up, WHO IS RESPONSIBLE FOR MY FERRY COSTS when machines don't function- ?me, the dealer or NIssan Canada? I DO realize that i choose to live on an island so i figure it's my problem but in the first episode they didn't call me to cancel me when the machine was busted whereas in the second case it just messed up in the midst of attempting- and is moot now anyway cause it all worked out and i intend to send em some rewards for all they did for me.

 

[thewraith]

Do they teach you people how to write in Canada?

 

[mistacheese]

I'm embarrassed to be a Canadian after reading that. If it is that big a deal let me know, I'll start a pool for the money for you.

Not that it didn't suck, I'm sure, but come one.

Mista Cheese

 

[scottryana]

Rocdok,

I can definitely understand the frustration of driving and ferrying all the way to the dealership for them just to tell you that their machine didn't work when it could have been solved with a simple call. I would take it up with the dealership, ultimately they are the ones that are responsible for scheduling you and notifying you if that schedule changes. I bet you won't get your money back, but maybe just let them know how much of a hassle it is for you to get there and maybe it won't happen in the future.

Ryan

 

[mistacheese]

^^
Scottryana. What a civilized and reasonable way to deal with that! Props to you.

Cheese