[drjpwaldo]

Just looking for feedback on wheel damage after first tire swap. I had 5 little scratches like in the pic. Not upset or anything. Just wondering if I can do better next time by looking for a shop with more experience? Are these scratches inevitable?

Thnx

 

[Wicked]

I would be pissed!!

 

[drjpwaldo]

More carnage. I am not comfortable with this one! What would be the best way to proceed here?

Don't you think that the Dealer will just say that I some how did this?

 

[vividracing]

Id recommend researching a shop that has a clawless tire machine like this below. It doesnt grab on to the wheel it just uses the hub to center wheel, we use this style also.

http://www.automotivetoolsonline.com/Corghi-AM500-Fully-Automatic-Electric-Automotive-Car-Tire-Changer_p_20663.html

 

[vividracing]

Those slight scratches on the face im sure they wont man up to. Id just go there and bring up the situation and see what they can do, no need to jump to conclusion of them not wanting to help.

-Jade

 

[jonnyt5050]

I've been taking my car to a high end wheel shop in town for all wheel/tire work. At least they understand the importance of taking care of wheels.

I'd definitely bring it up to your Nissan shop regarding the damage they caused. Not sure what you'll get out of them. Perhaps ask for a free oil change?

 

[zebekias]

Long time ago I had a Penske service station change the tires on my Cobra and they damaged my wheels. The store manager denied denied denied, but I didn't stand for it. I called corporate, and they passed me on to their insurance co. I bought 4 new OEM wheels on my own, and just a couple of weeks later they sent me a check for what I paid. They didn't even ask for the damaged wheels back (which were usable, just a little less pretty).

My damage was similar to yours. Talk to the service MANAGER. If he gives you lip service escalate to the general manager. Ideally you buy new wheels and they reimburse you.

 

[drjpwaldo]

I am a bit sad and disappointed. I guess life goes on..

Ronald, are you listening??

 

[drjpwaldo]

Thx for the replies... I will have to do some homework I guess

 

[boarderag]

This happened to me as well. But I just brought it up to the service manager, and he took care of it. He hired a wheel repair guy to come fix the wheels, and they were perfect after he repaired them. The dealership will not want to lose you as a customer over a $100 dollar wheel repair IMO, so just bring it up with them and see how they handle it.

 

[Wicked]

There is a visible difference between a road rash rim and chipped paint from tire swap.............if its chipped paint and the first time those tires have been swapped they will have a more difficult time claiming it was your fault...........

I went threw the same thing at a local dealer bro........at first your pissed and then your bummed............either way they need to man up and own there fault in this.........if they don't post the name of dealership and the names of the people you dealt with so the word gets out about them........

 

[R352010speed]

NEXT TIME. Go over each wheel with the service adviser BEFORE the work is started. ALSO tell them not to use any air guns. All by hand.

You live and learn.

 

[OZ-GTR]

You have to hate this when it happens for any reason.